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RoleBob Flynn’s client work is primarily in the areas of sales-force effectiveness, developing customer-focused service skills, and guiding management teams through the strategic focusing process. In addition to this, Bob is often found working with clients to develop their management and leadership skills, both in a classroom setting and in a one-to-one coaching engagement. Bob has an extraordinary ability to create an environment where critical and sensitive issues can be discussed, leading to insight and understanding that produces clear priorities and action plans. He is known among clients as one who helps people learn how to translate the critical importance of their role into actionable performance. Whether it’s with sales professionals, middle managers, or those who lead the service role, Bob has the experience and ability to translate theory into practical, real-world applications. BackgroundBased on a 25-year career in sales and management consulting, Bob knows that selling requires a sophisticated combination of technical knowledge, interpersonal skills, and a strategic mindset. He has worked with a broad cross-section of clients and industries from financial services to agriculture, from medical device companies to utilities and manufacturing, as well as with retail and wholesale businesses. Bob has done much work using Wilson Learning program materials, but also understands how the unique needs of clients may require a more customized learning approach. Like many of the consultants/facilitators in the HPA network, Bob has the skills and understanding to work with clients to develop the unique consulting and learning approaches they seek. Education & Professional Affiliations
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