Point of View :: Interpersonal Communication Skills

High-performance organizations are the result of people working together (virtually, or face-to-face) who have learned the value and the skills of effectively communicating with one another.

Much research shows that developing interpersonal communication skills is imperative for good leadership and will also have a direct impact on employee engagement and effective job performance across an organization.

Among the most important interpersonal communication skills are the abilities to:

Share information and one's point-of-view, while being open to listening to others and allowing for the flow of information and the exchange of ideas.
Provide constructive feedback and positive reinforcement to others.
Negotiate "win/win" outcomes with others when confronted with conflicting points-of-view.
Engage in self-management based on an understanding of one's own Style and demonstrate Versatility/Behavioral Flexibility in order to reduce interpersonal tension created by differences in Style, which will positively impact productivity.